Keisha Nathan
Shared Services Manager at Starbucks
- Role
- Shared Services Manager - Pcs Performance & Risk, Business Planning & Implementation at Starbucks
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
Experience
Shared Services Manager - Pcs Performance & Risk, Business Planning & Implementation
Oct 2021 — Present · Seattle, WA, US
Co-manager of Starbucks Customer Contact Center Fraud & Abuse Management Program. • Responsible for scoping, planning, executing, monitoring, and controlling all elements of program initiatives. • Conducts cross-functional, collaborative design of mitigative and preventative controls for operational integration. • Performs and co-leads annual risk analysis and development of quarterly control catalog to advise stakeholders and cross-functional partners on control recommendations and implementation plans. • Provides ad-hoc support in the creation and implementation of continuous improvement processes and procedures. • Drives process improvements based on operational control expertise to enhance the operational efficiencies. • Maintains cross-collaborative and cross-functional partnerships with internal and external stakeholders.
Education
University of Washington
Bachelor of Arts (B.A.), Accounting
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