Keisha Irvin
Agent @Liveops, Inc.
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WORK HISTORY
Agent @Liveops, Inc.
provide real-time text support, answering questions, troubleshooting issues, and guiding customers on products/services. resolving complaints efficiently across multiple chats simultaneously, all while maintaining professionalism.
EDUCATION
Roosevelt University
Bachelor of Applied Science - BASc, Business Administration and Management, General
Roosevelt University
Business Administration
Lindblom
General Studies
ABOUT KEISHA IRVIN
As a Live Support Agent, I bring strong written communication skills, a customer-focused approach, and the ability to provide efficient, real-time support in fast-paced environments.With a background in Business Administration and customer service, I am comfortable handling multiple chats, resolving inquiries accurately, and maintaining a friendly, professional tone. I adapt quickly to new systems, follow guidelines closely, and focus on creating positive customer experiences.
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