Keisha Broadnax
Senior Director HR Centers of Excellence @Metropolitan Transportation Authority
Bridgeport, CT, US
EMAILS
MOBILE NUMBERS
+12•••••••08
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WORK HISTORY
Jun 2024 — Present
Senior Director HR Centers of Excellence @Metropolitan Transportation Authority
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New York, NY, US
EDUCATION
1990 — 1994
Loyola University Maryland
Speech Pathology, Speech-Language Pathology/Pathologist
SKILLS
TrainingPerformance ImprovementOperations ManagementCustomer RetentionCustomer ServiceTeam BuildingChange ManagementCrmNetworkingCall CentersProcess ImprovementIntegrationManagementBudgetsData AnalysisSalesMarketingPerformance ManagementStrategic PartnershipsTelecommunicationsCustomer SatisfactionProgram ManagementTeam LeadershipStrategic PlanningCustomer ExperienceStrategyCross-Functional Team LeadershipBusiness Process ImprovementContact Centers
ABOUT KEISHA BROADNAX
Successful team leader with a 28-year history of career progression and proven…
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