Keira Obrien

About Keira Obrien

I am a who leads operations and strategic execution of complex and highly regulated pharmacy benefit programs. An expert in the administration of contracts for government programs and with extensive experience in Pharmacy Benefit Management (PBM), I create and retain critical partnerships to ensure successful contract implementation and ongoing growth. Known for my ability to understand complex and complicated business and healthcare related challenges. I quickly identify gaps and solutions to ensure alignment with business objectives while achieving the best member experience. Be it a ransomware attack, the Inflation Reduction Act, industry security standards or “white glove” client service, I enable data-driven and insights-informed business decision making. As a leader, I manage with integrity and trust. Working across all levels, I welcome diverse thought and strongly encourage others’ ideas and feedback in planning and execution. I recruit outstanding talent, inspire high performance from my teams and provide individualized development plans to ensure their success.

Experience

1. Senior Product Operations Director

   RxBenefits, Inc.

   Nov 2024 — Present

   Responsible for overseeing high-impact, cross-functional initiatives critical to the company’s growth and operational success.Oversight of Organizational Strategic Priorities• Successfully managed the oversight of organizational strategic priorities within operations, ensuring that strategic initiatives were completed on time and within budget while managing internal continuous improvement initiatives.• Led the operations organization through the management of attaining strategic priorities, demonstrating strong leadership and project management skills.Transformative Operations Platform• Delivered a transformative operations platform on time, resulting in a significant improvement in user experience and downstream benefits.• Achieved notable improvement in user experience, showcasing the ability to drive impactful changes and enhancements.Continuous Improvement and Employee Engagement• Spearheaded continuous improvement initiatives, leading to enhanced employee engagement and operational efficiency.• Implemented innovative strategies to foster a culture of continuous improvement, contributing to overall organizational success.

Education

• Rensselaer Polytechnic Institute

  MBA

• Russell Sage College

  Bachelor of Science - BS

• Siena University

  Accounting Certificate