Keion Dorsey
Technology Support Analyst @Anne Arundel County Public Schools
Baltimore, MD, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2021 — Present
Technology Support Analyst @Anne Arundel County Public Schools
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Administrator Mosyle MDM system for Apple Devices Project Manager Technology Support Services Identify recurring and chronic issues and identifies those that can be solved through automation or other process improvements.
SKILLS
ManagementSecurityWindows ServerWindows 7Computer RepairHardwareMaintenanceComptia a CertificationProject ManagementHelp Desk SupportSoftware DocumentationVpnNetworkingLan-WanComputer SecurityLeadershipSoftware InstallationMicrosoft ExcelAccessCustomer ServiceMicrosoft ProjectIT Project & Program ManagementAntivirusLaptopsOperating SystemsMicrosoft OfficeWireless NetworkingSystem DeploymentInformation TechnologyTime ManagementWindows XpTestingMaintenanceTechnical SupportDatabasesTroubleshootingWindowsDnsHardware InstallationNetwork Security
ABOUT KEION DORSEY
I am an experienced IT Support Analyst with a passion for technology and its role in…
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