Keiana Kitaoka

Engagement & Communications Specialist @Glidewell Dental

Irvine, CA, US

Redesigned the 8-page monthly employee newsletter, Smile Connection, to improve visual appeal and engagement among 4,700 employees globally. Designs 100%, writes 50–75%, and manages 100% of global distribution (online and 350+ printed copies) of monthly Smile Connection.Assists in making newsletter accessible to 200+ employees in Mexico, Costa Rica, and Colombia by redesigning using provided Spanish translations. Executes EVPs’ engagement initiatives by developing quarterly newsletter features aligned with culture and business priorities.Led the Communications Team’s transition to full ownership of all internal communications, developing scalable tools (intake forms, campaign calendars, dashboards) to establish workflows and support data-driven decisions. Launched and 100% responsible for monthly HR newsletter for 50+ global team members, handling content, design, and delivery end-to-end. Standardized templates and design systems to streamline production and ensure brand consistency across the team and company.Maintains the company’s SharePoint intranet by updating, organizing, and aligning content with employee needs.Co-founded and manages employee-centered Instagram account (@lifeatglidewell) as another channel to strengthen global engagement. Supports annual engagement survey communications, helping drive a 600% increase in participation (2022–2025) through strategic messaging, leadership collaboration, and clear organizational communication.

Chapman University

Bachelor of Science, Marketing