Kehsa Brown

About Kehsa Brown

I’m a Senior Program Leader / Enterprise Project Manager with 15+ years of experience leading strategic, cross-functional initiatives across healthcare, technology, human resources, and public-sector domains. I’ve delivered enterprise implementations and digital transformation/modernization programs with a focus on stakeholder alignment, change management, and execution precision — all in high-compliance, high-visibility environments.My background includes leading enterprise HCM SaaS rollouts (ServiceNow), managing Agile/Waterfall hybrid delivery models, and driving PMO-aligned process improvements for federal and healthcare organizations. I specialize in process improvement, rebuilding structure around ambiguity, and guiding teams from project kickoff through value delivery.Core Strengths as a Senior Project Manager:• Strategic Project, Program, & Portfolio Management• SaaS Implementation & Adoption (ServiceNow, Yello)• PMO Governance, Risk & Change Management• Stakeholder Communication (Executive to End User)• Healthcare, HRIS, and Government TransformationTech Stack (PM):– HR & People Systems: ServiceNow HRSD (implementation experience), HRIS/ATS EHCM (Oracle/PeopleSoft)– Delivery & Collaboration: Jira (boards, epics, stories), MS Project, MS Planner,SharePoint, Visio, LucidChart– Cloud & Data: Google Cloud (foundational specialization), SaaS concepts, Excel (advanced), Power BI (advanced)Let’s connect if you\'re looking for a principal PM who brings executive-level thinking, cross-sector delivery skills, and a reputation for turning vision into outcomes. Email me at: k•••••••@gmail.com

Experience

1. Servicenow - Riseup with Servicenow Advanced Ai Training Program

   ServiceNow

   Apr 2026 — Present

   ServiceNow Platform Administration and ManagementFocuses on the detailed configuration and implementation of the platform. Managing user access and data structures to ensure that the environment remained secure and efficient for all stakeholders.• Workflow and Process AutomationGaining expertise in Flow Designer and other automated tools to streamline business functions. Reduces manual effort and improve the speed of service delivery by automating complex workflows.• Application Development and ScriptingApplication development fundamentals, including working with JavaScript and scripting within the ServiceNow environment. Building custom applications that address specific business needs while following industry development best practices.

Education

• Curtin University

  MicroMasters, Marketing in a Digital World

• University of Sussex

  Global Studies Residency, Sociology; Digital Production

• UCLA

  B.A., Sociology; Communications Concentration