Keerthivasan N
Sr Princ Tech Operations Specialist @Gen
Signup · Get unlimited contacts
WORK HISTORY
Sr Princ Tech Operations Specialist @Gen
Migration of 3 different telephony platform to unified telephony platform- Opportunities in range of 900K/ year as cost savings• Successfully project managing the entire life cycle of the operations- from gathering the business requirements from multiple stakeholders across the organization to implementation• Migration of APAC partner (Japan) to NortonLifelock telephony platform• Responsibilities include, but not restricted to, doing the cost benefit analysis, legal requirements from both an organization and government standpoint, handling audits, project planning for global implementation, procurement, configuration, management of assets etc. Project Crystal – Deactivating TFNs and DIDs where call volume very low for over a period. Cost savings initiative of around per quarter. Project E-Wallet – Customers can update the PII over the IVR without intervention of support agents- Security compliance benefits Project Versa – Migrating all NLOK partners from Verizon managed devices to NLOK owned Dell Versa device – Benefits in cost saving around $100K minimum per Quarter.
EDUCATION
University of Madras
Bachelors of computer applications
O. P. Jindal Global University
Master of Business Administration - MBA
ABOUT KEERTHIVASAN N
Seasoned Telecom & Business Operations Leader with over 25 years of experience in leading…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.