Keerthe Vani Duraisamy Achaian
- Role
- Technical Support Engineer, Success Agent (Tier 2) at Salesforce
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Keerthe Vani Duraisamy Achaian
Currently working at Salesforce as Technical Developer Support Associate…
Experience
Technical Support Engineer, Success Agent (Tier 2)
Aug 2021 — Present
Assist 3rd-party developers to troubleshoot their integration with Salesforce.org APIs and implementation of other Salesforce.org developer products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved. Write sample code as needed. Provide feature explanation and coding best practices. Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community.
Skills
- Web Scraping
- Ssis
- Machine Learning
- Microsoft Excel
- Data Warehousing
- Crystal Xcelsius
- Business Analysis
- Data Analysis
- Python
- Visio
- Ssrs
- Sas E-Miner
- Microsoft Office
- Agile Methodolgy
- Business Intelligence
- Cognos
- Html
- R
- Access
- Crystal Reports
- Java
- Basic Python
- Project Management
- Itil
- Staroffice
- Xlminer
- Database Design
- Sql
- Sas Programming
- Visual Basic
- Leadership
- Sdlc
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