Keerthan L

About Keerthan L

Strategic Business Analyst, Product Owner & PMO Lead with 10+ years of experience driving digital transformation, governance, & service delivery across Banking, Credit Risk, Wealth Management, Change Management, Retail, EHS $ E-Commerce. Skilled in product lifecycle management, requirements analysis, & stakeholder collaboration, with expertise in delivering AI-driven & regulatory-compliant solutions aligned with Basel IFRS 9, & RWA standards. Experienced in PMO leadership across Agile (Scrum/SAFe) and Waterfall frameworks, managing governance, delivery, and risk. Proven ability to bridge business and technology, define product roadmaps, and deliver results with a 97% project success rate.Key Skills: Banking Domain: Risk Management, Regulatory Compliance, Customer Relationship Management, Ethical Banking Practices, Audit Compliance EHS Domain: Incidents Management, Action Tracking, Industrial Hygiene, Gensuite Mobile app E-Commerce Domain: Strategy development, Workflow optimization, Quality improvement methodologies, User Engagement, Product Management Frontier Technologies: Smart Glasses & Wearables integration, IOT (Internet of Things) Initiatives, AI (Artificial Intelligence)Leadership & Management: Liaison between Business Units, IT, and 3rd Party Vendors, Client and Partner Expectation Management, Risk Management, Business Development Marketing & Sales: Campaign Management, Customer Engagement, Product Knowledge Product Management: Roadmap Planning, Product Vision and Strategy, Feature Prioritization, PRDs, Release Management, Backlog Management, Sprint Planning Project Management: Agile Methodologies, SDLC/Waterfall, Kanban, JIRA, Trello, User Stories and Use Cases, Quality Assurance Technical Tools: Wireframing (MS Visio, Mockflow, Sketch), CI/CD Tools (Jenkins, GITLAB), Documentation (MS Word, Adobe Acrobat, Kofax), Database/Cloud (MYSQL, Oracle BI)Achievements: Rookie of the Year \'15: Introduced practices, reducing team efforts by 30%. Excellence \'16: Maintained 98% success rate in project delivery. Hidden Gem \'17: Revitalized apps, generating $3.7M revenue. Exceeding Everest \'19: Boosted revenue by $2M through enhanced engagement. Leadership Award \'20: Established a 21-member team, generating $750K in 6 months. Stand-out Performer \'22: Created opportunities & delivered 8 projects. Xcelerate Warrior \'23: Ensured 100% success for month-end releases. Initiative Award \'23: Developed Release Tool, saving 50% manual efforts and 20% project fund.Let\'s connect for strategic project success!

Experience

1. Change and Release Manager

   Tata Consultancy Services

   Jan 2023 — Present · IN

   Spearheaded the development and launch of multiple products, resulting in a 30% increase in user engagement and a 20% increase in revenue- Leading a team of 8 Scrum Masters, 5 Business Analysts, 8 Testers and 15 Developers overseeing the daily project operations- Conducted regular team meetings to address challenges and monitored KPI to track team performance and identify areas of improvement- Managed the allocation of resources, ensuring optimal utilization of resources and funding- Collaborated with cross-functional teams, including engineering, design, marketing, to deliver high-quality products on time and within budget- Conducted market research, competitive analysis to identify customer needs & define product roadmaps, leading to 15% increase in market share- Prioritized product backlog and managed sprint planning, ensuring alignment with business goals and timely delivery of key features- Facilitated agile ceremonies, including daily stand-ups, sprint reviews, retrospectives, to foster continuous improvement and team collaboration- Spearheaded the release, change & risk management for all BOA projects related to customer management, services, data management, security and technology integrations- Facilitated change management activities such as impact assessments, stakeholder analysis, communication plans across 10 units for the business- Championed adoption of agile methodologies and implemented automation processes, leading to a 25% increase in team productivity- Consistently communicated with stakeholders and clients, delivering product progress updates and collecting feedback for ongoing enhancements.

Education

• Atria Institute of Technology

  Bachelor of Engineering - BE, Computer Science

• Annamalai University, Annamalainagar

  Master of Business Administration - MBA, Marketing

Skills

• Ehs
• Dbms
• Market Research
• Data Management
• Microsoft Sql Server
• Javascript
• Data Structures
• Sql
• Html
• E-Commerce
• Entrepreneurship
• J2ee 1.4
• Network Marketing
• Microsoft Office
• San
• Social Networking
• Event Management
• Event Planning
• Data Entry
• Marketing
• Music
• Sketching
• Dance
• Computer Gaming
• Sas Programming
• Visual Basic for Applications (Vba)
• Business Analysis