Keerthana Aluri
SWE at Microsoft
- Role
- Software Engineer at Microsoft
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Keerthana Aluri
I have an Electrical and Computer Engineering B.S. degree from Virginia Tech, with a…
Experience
Software Engineer
Aug 2022 — Present · New York, NY, US
Ai Engineering- Finetuned a model to build an intent and context recognition solutions for customer service automation using Azure AI Foundry, prompt engineering, and Python, improving response relevance and efficiency- Designed an agentic workflow using Microsoft Copilot Studio and Azure AI Foundry to streamline customer support processes and enhance operational efficiency.Observability & Infrastructure- Built and utilized observability pipelines using OpenTelemetry, Grafana, and Geneva for distributed system monitoring- Scaled services with Kubernetes and Istio, supporting high-traffic deployments- Automated CI/CD workflows- Automated locale detection and migration and validation processes for CDN routing, improving accuracy and reducing manual intervention during global site rollouts using C# and Python- Akamai site onboarding
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