Keely Cahill
Global Customer Operations Specialist at Semrush
- Role
- Customer Operations Specialist Us at Semrush
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Keely Cahill
Let the beauty of what you love be what you do\"- RumiI received a Bachelor’s Degree focused in Mass Communication/Media Studies and completed supplemental courses in Marketing from Bloomsburg University of Pennsylvania. As a media professional with a demonstrated history of working in communications and promotions, I have an immense adoration for all things creative. Being involved in, and leading University groups and organizations, I have gained valuable insight into the attributes which best help to drive a positive team and assist in making me an effective leader.
Experience
Customer Operations Specialist Us
Apr 2022 — Present · Trevose, PA, US
Responsible for managing communication between the Retention Division and external teams, QA processes management, managing internal knowledge space, CS tools and licenses, and legal/financial requests from customers for the Global Retention Division. Working in collaboration with Global CS Operations Management and additional internal teams to create streamlined, unified processes and workflows for the Global Retention Division and its 200+ team members.
Education
Springfield Township High School
High School
2009 — 2013
Bloomsburg University of Pennsylvania
Bachelor’s Degree
2013 — 2017
Skills
- Customer Service
- Leadership
- Public Speaking
- Social Media
- Microsoft Word
- Team Leadership
- Management
- Interpersonal Communication
- Microsoft Excel
- Powerpoint
- Research
- Social Networking
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.