Keeler B.

Sr Manager - CRM & Sales Operations at ezCater

Role: Sr Manager - Crm & Sales Operations at ezCater
Location: Bend, OR, US
LinkedIn followers: 500 followers

About Keeler B.

Experienced CRM and people leader, currently working as a Sr. Manager of CRM & Sales Ops at ezCater and previously at Amazon for 8+ years. Responsible for all of Salesforce at ezCater, managing a team of SF Admins, SF Developer, and SF Architect. I\'ve solutioned, built, launched, and enhanced Salesforce instances for multiple large technology companies, responsible for contracting and managing GTM tech stack spend, and led teams of SF technologists, data analysts, sales enablement, and contractors.

Experience

Sr Manager - Crm & Sales Operations
ezCater
Feb 2024 — Present · Bend, OR, US
Responsible for building, implementing, and enhancing ezCater\'s Salesforce instance from 0 -> 1, launching for ~200 Sales, Service, Marketing, and Implementation users, including 14 integrations and robust DevOps processes. Started as ezCater\'s first Salesforce hire, now managing a team of high-performing SF technologists (Admin, Dev, Architect). Technical lead on project to launch ServiceCloud to ~800 CS agents (est. H2 2026). Manage >$2m in annual Sales tech stack spend across GTM tools (CRM, Sales Enablement, Dialer, DevOps, Commission, Data Enrichment).

Education

University of Portland
Bachelor of Science (BS), Psychology
2007 — 2011
University of Portland
MS, Business Communication
2011 — 2012

Skills

Strategy
Cross-Functional Team Leadership
Lean Operations
Inventory Management
Procurement
Operations Management
Forecasting
Logistics
Customer Service
Management
Data Analysis
Leadership

Contact information

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Current company

Razorpay

4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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