Keelan Brown
Product & Customer Success Specialist @Luminate
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WORK HISTORY
Product & Customer Success Specialist @Luminate
Los Angeles, CA, US
Elucidates data processes on a monthly basis with data-licensing clients.• Maintains massive JSON datasets, delivering to clients and partners via SFTP, AWS and custom APIs.• Develops field enhancements in collaboration with off-shore website engineers via JIRA.• Crafts comprehensive and accessible XLS datasets, used by Penske Media companies’ editorial divisions.• Analyses trends related to genre, renewals, cancellations across thousands of TV and film titles.• Troubleshoots bugs and crashes in real-time, providing insightful and effective solutions.
EDUCATION
Keene State College
Bachelor of Arts (B.A.), Cinematography and Film/Video Production
Boston University
Master of Science - MS, Computer Information Systems
St. Thomas Aquinas High School
High School, College Prepatory
SKILLS
ABOUT KEELAN BROWN
Customer Success Representative and Product Specialist with 7+ years of experience…
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