Keelan Brown
Film/TV Product Specialist at Luminate & Graduate Student at Boston University
- Role
- Product & Customer Success Specialist at Luminate
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Keelan Brown
Customer Success Representative and Product Specialist with 7+ years of experience…
Experience
Product & Customer Success Specialist
Nov 2022 — Present · Los Angeles, CA, US
Elucidates data processes on a monthly basis with data-licensing clients.• Maintains massive JSON datasets, delivering to clients and partners via SFTP, AWS and custom APIs.• Develops field enhancements in collaboration with off-shore website engineers via JIRA.• Crafts comprehensive and accessible XLS datasets, used by Penske Media companies’ editorial divisions.• Analyses trends related to genre, renewals, cancellations across thousands of TV and film titles.• Troubleshoots bugs and crashes in real-time, providing insightful and effective solutions.
Education
Keene State College
Bachelor of Arts (B.A.), Cinematography and Film/Video Production
Boston University
Master of Science - MS, Computer Information Systems
St. Thomas Aquinas High School
High School, College Prepatory
2010 — 2014
Skills
- Analog Filmmaking
- Celtx
- Social Media
- Windows 8
- Canon Dslr
- Zoom Recorder
- Avid Media Composer
- Adobe Creative Suite
- Customer Service
- Canon T5i
- Mac Os X Server
- Bolex
- Steadicam
- Team Leadership
- Windows 7
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