Kiki C.
Enterprise Implementation PM specializing in complex, custom-scoped deployments
- Role
- Project Manager, Implementation at Exterro
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Kiki C.
Strategic operations and customer experience are my professional \"special interests.\" I like helping teams use their resources efficiently and effectively, finding the sweet spot between ideal business outcomes, quality products, and great experiences. I take pride in being a highly adaptable generalist. I\'ve worked in many niche industries and functions ranging from enterprise eDiscovery, call center technology & operations, makeup/beauty/skincare, IPL technology, scanner technology, marketing & creative professional services, pet food, guitar string manufacturing, and more.I\'m also a musician, artist, dancer. I love to travel, spend time with friends, pet cute dogs, and sleep.
Experience
Project Manager, Implementation
Feb 2025 — Present
Designated for Pinnacle/Strategic accounts and high-complexity engagements across insurance, financial services, utilities, and other regulated industries. Manages enterprise migrations for organizations up to employees, delivering custom solutions where standard implementation doesn\'t fit — including cross-jurisdictional workflow development, non-custodial data source management, and compliance-driven configuration. Implementations enabling up to users across legal, compliance, and IT functions — averaging 9/10 CSAT on completed engagements.
Education
Wake Technical Community College
Sociology, Psychology, English
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