Kedar Mukherjee

About Kedar Mukherjee

Seasoned Supply Chain and Program Management leader with over 14 years of experience transforming complex business challenges into success stories for industry giants like Google and Amazon. I am passionate about delighting customers by building efficient, resilient, and cost-effective supply chains from the ground up.My core belief is that a customer-centric supply chain is the backbone of any successful business. I thrive on diving deep into ambiguous problems—from strategic network design, warehousing to forward/ last-mile/reverse logistics—and emerging with innovative, data-driven solutions that drive significant impact on both the top and bottom lines.A Few Highlights of My Professional Journey:At Google: I led the charge to launch India’s first Google Pixel Walk-in Service Centers. This groundbreaking initiative transformed the customer experience by pushing the ‘Same Day Repair’ share.At Amazon: I was instrumental in long-term capacity planning and network optimization.Spearheaded initiatives that led to annual savings by improving node utilization and reducing network touchpoints.Enhanced customer experience by improving On-Time-In-Full (OTIF) delivery and reducing vendor freight rejections.At Samsung: Optimized logistics operations by reducing Y-O-Y detention and lead time. I also drove a key automation project that saved man-hours daily and enhanced real-time visibility across the supply chain.My expertise lies in translating high-level strategy into flawless execution. Whether it\'s managing a P&L, leading cross-functional programs, or mentoring high-impact teams, my goal is to deliver innovative and scalable solutions for customers.Core Competencies & Skills: Strategic Supply Chain & Network Design Program & Project Management (Agile, Lean Six Sigma Black Belt) B2B & B2C Operations (Warehousing, Forward & Reverse Logistics, Exports/Imports) Customer Experience (CX) Enhancement Cost Optimization & P&L Management Stakeholder, 3PL & Vendor Management Inventory Management Process Re-engineering & Automation Usage of Artificial Intelligence (AI) Tools, Data Analysis & Design ThinkingI am always open to connecting with fellow professionals, sharing insights, and exploring new challenges in the world of technology, e-commerce, and operations. Feel free to reach out!USP: Innovative, Inspirational, Team builder - People and Quality management, Certified Coach, Collaborative, Quick Learner

Experience

1. Program Manager

   Google

   Mar 2024 — Present · Gurugram, IN

Education

• G & H High School, Ranchi

  AISSCE, Matriculation

  1996 — 2002

• National Institute of Science and Technology (Autonomous, NBA and NAAC Accredited)

  B.Tech, Electronics and Telecommunications Engineering

  2005 — 2009

• D.A.V. Jawahar Vidya Mandir

  AISSE, Science

  2002 — 2004

• SPJIMR SP Jain Institute of Management & Research

  Master of Business Administration (MBA), Manufacturing & Operations

  2012 — 2014

Skills

• Operations Management
• Business Development
• Switches
• Project Management
• Transmission
• Logistics
• Training
• Supply Chain Management
• Strategic Sourcing
• Planning
• Business Analysis
• Gsm
• Pdh
• Key Account Management
• Cross-Functional Team Leadership
• Data Analysis
• Six Sigma
• Outsourcing
• Warehouse Operations
• Team Leadership
• Erp
• Gprs
• Strategic Planning
• Strategy
• E-Commerce
• Inventory Management
• Process Training
• Nsn
• Telecommunications
• Analysis
• Process Control
• Operational Planning
• 3g
• Warehousing
• Vendor Management
• Bss
• Workforce Planning
• Quality Management
• Management
• Business Strategy