Keaton McCoy
Assistant Store Manager @Walgreens
Signup · Get unlimited contacts
WORK HISTORY
Assistant Store Manager @Walgreens
Carlstadt, NJ, US
Lead, coach, and develop store team members to meet performance expectations and deliver exceptional customer service.Recruit, hire, train, and retain talent; maintain a staffing plan that supports operational needs.Manage performance through clear expectations, regular feedback, recognition, corrective coaching, and when necessary, progressive discipline and performance improvement plans.Model Walgreens’ core values by creating a positive, inclusive, and accountable team culture.Engage customers and patients with a friendly and service-oriented approach; resolve issues promptly to ensure satisfaction and loyalty.Drive continuous improvement in customer service metrics and train team members on service best practices.Support daily store operations including opening/closing procedures, cash management, scheduling, and compliance with company policies.Oversee inventory control, merchandising, plan-o-gram execution, and operational standards to maximize profitability.Ensure safety, security, and regulatory compliance in all store activities, including pharmacy protocols where applicable.Collaborate with Store Manager to interpret financial and performance data (KPIs), and implement action plans that support store goals.Use data-driven insights to improve operational efficiency, sales performance, and inventory outcomes.
EDUCATION
Murray High School
High School Diploma
UCNJ Union College of Union County, NJ
Associate of Science - AS, Registered Nursing/Registered Nurse
Saint Louis University
BSN, Registered Nursing/Registered Nurse
ABOUT KEATON MCCOY
Walgreens currently benefits from their contributions as a Pharmacy Technician, where they apply their skills in retail pharmacy and pharmaceuticals. Their role is built on prior experience as a Shift Manager and Customer Service Representative at Walgreens, demonstrating their commitment to professional growth within the organization. Pursuing a BSN at Saint Louis University and an AS in Registered Nursing at UCNJ Union College, they are focused on advancing their healthcare knowledge. With certifications in CPR/AED and Pharmacy Technology, they are dedicated to integrating pharmaceutical and clinical expertise to provide comprehensive patient care in the future.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.