Denise Cain
IT Program Manager V @Bank of America
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WORK HISTORY
IT Program Manager V @Bank of America
Plano, TX, US
Program Manager for complex financial activities including consolidated forecasting, planning, and quarter-end routines for Enterprise Credit Risk Technology Group. • Perform advanced profitability modeling and trend analysis to drive actionable insights for senior leadership. • Collaborate with Business Finance Officers (BFOs) to evaluate financial performance and ensure strict control adherence. • Manage the enterprise weekly forecast process and month-end estimate analysis to facilitate strategic decision-making.• Lead the development of year-end reporting, providing high-visibility presentations to the CEO and CFO.• Developed, executed, and monitored strategic initiatives for Resource Planning & Optimization.
EDUCATION
The University of Texas at Dallas
Nearly completed Bachelors Degree, Computational Science
University of Texas
Bachelors Degree, Computer Science
SKILLS
ABOUT DENISE CAIN
An accomplished senior level information technology professional with a demonstrated track record of success in applying technology to improve business performance for some of the nation’s largest retail mortgage originators, financial corporations and technology companies. Vast experience in project management, major call center/help desk operations, development of mortgage origination software, servicing systems, foreclosure/bankruptcy systems and mobile technology implementations. Career experience in the introduction, management, and design of effective hardware, software, and work process procedures to maximize system and business efficiencies, and to reduce costs. • Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.• Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments.• Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.
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