David A.

About David A.

Creative, enthusiastic Management Professional highly regarded for demonstrating year-over-year improvements in sales and marketing efforts, operational efficiency, revenue generation, customer service ratings and team productivity. Exceptional strategist known for analyzing trends to develop long-term strategies, key objectives and operational execution plans based on business best practices as well as maximum growth and profitability. Manage projects, promotional initiatives and events while ensuring client needs are exceeded. Led process improvement initiatives for savings totals of more than $5 million annually at Amazon.com. Managed the creation, fabrication and installation of more than square feet of countertops each month at Premier Granite. Accounted for and audited invoices totaling approximately monthly. Ran, reported, and audited payroll biweekly for 15-25 W-2 employees and 1099 contractors. Developed and established modern business practices, including search engine optimization and website development, online inventory process, and more efficient and progressive office practices, to enhance organizational efficiency.

Experience

1. Systems and Data Business Analyst

   Freight Services

   Apr 2023 — Present

   I am a Systems and Data Business Analyst with expertise in optimizing data workflows, system integrations, and logistics operations. My experience in end-to-end logistics allows me to leverage advanced analytics to streamline processes, ensure data integrity, and drive business decisions. I collaborate with cross-functional teams to implement solutions that improve efficiency and service quality.Experience SummarySystems and Data Business Analyst | Freight Services Inc.System Migration & Process Improvement: Led transitions such as migrating managed IT services from Integrilogic to Stellar Technologies, ensuring seamless integration and optimized performance.Data Integration & Connector Development: Created connectors to consolidate data from multiple systems, including ERP-integrated fleet data, centralizing access and improving reporting accuracy.TMS Enhancements: Managed logistics workflows with Transsoft, optimizing routing and improving real-time tracking for cost-efficiency in global shipping.Data Analysis & BI: Applied Python and data tools (Pandas, SQLAlchemy, Matplotlib) for actionable insights in logistics and operations, supporting data-driven decision-making.Single Sign-On (SSO) Integration: Implemented SSO with Office 365 for internal applications, enhancing user experience and reducing administrative load.Automation & Process Optimization: Automated routine processes with VBA and Python, improving data consistency and generating daily operational reports, KPI tracking, and logistics cost calculations.

Education

• Columbia Basin College

  Associate of Arts and Sciences (AAS)

  2012 — 2014

Skills

• Call Centers
• Instructional Design
• Community Theatre
• Project Planning
• Management
• Team Building
• Customer Experience
• Learning Management Systems
• Team Leadership
• E-Commerce
• Interpretation
• Account Management
• Test Planning
• Change Management
• Project Management
• Business Process Improvement
• Test Execution
• Process Improvement
• Stagecraft
• Data Analysis
• Contact Centers
• Leadership
• Data Collection
• Public Speaking
• Cross-Functional Team Leadership
• Customer Service
• Organizational Effectiveness
• Theatrical Production
• Learning Disabilities
• Stage Management
• Social Media
• Theatre
• Microsoft Office
• Team Management
• Customer Satisfaction
• Training
• Testing
• Email Campaigning
• Stage Lighting
• Time Management