Kameron Coefield

About Kameron Coefield

I’m a strategic and results-driven operations and human capital executive with over 20 years of experience leading transformation in complex, high-stakes environments across government, law, nonprofit, and think tank sectors. I specialize in aligning operational infrastructure with business growth, accelerating digital transformation, and building inclusive, performance-driven cultures.Most recently, as VP of Operations at a national civil rights and injury law firm, I led a 600% increase in client acquisition through digital strategy, reduced overhead by 30%, and implemented new technologies that boosted efficiency and conversion. I’ve also served as Deputy CHRO for a workforce of spearheading HR modernization that improved service delivery by 42%, and led large-scale strategic planning, workforce development, and IT integration efforts in major metropolitan governments.My expertise spans:Operational and financial leadership (budgets $100M+)Organizational redesign and workforce restructuringHuman capital strategy, DEI, and performance cultureHRIS/ERP implementations and data-driven decision-makingPrivate and public sector contracting and vendor management

Experience

1. Vice President Operations

   May Jung

   Dec 2023 — Present · Washington, DC, US

   I oversee firmwide operations and strategy for a national personal injury, workers’ compensation, and civil rights law firm. In this role, I partner with the leadership team to align business operations with growth goals, strengthen financial management, and ensure a high-performing, client-centered culture.Key Contributions & AchievementsEmployee Engagement & Culture: Built firmwide engagement initiatives in a fully remote environment, achieving 90% satisfaction through biweekly all-hands meetings and regular pulse surveys.Organizational Realignment: Designed and executed workforce restructuring, reducing payroll costs by 20% while maintaining seamless service delivery.Operational Efficiency: Revamped intake workflows and implemented centralized systems (Filevine, Smith.ai), cutting administrative workload by 30+ hours/month and boosting case conversion by 15%.Financial Oversight: Partnered with fractional CFOs to restructure compensation strategies, renegotiate vendor contracts, and cut operational overhead by 30%.Performance Management: Directed development of a performance evaluation process tied to case conversion and lead generation metrics.Business Development & Marketing: Collaborated with external marketing vendors to optimize SEO, lead generation, and Google LSA strategy, supporting the firm’s client acquisition goals.Compliance & Risk Management: Oversaw IOLTA, payroll, and HR to ensure compliance with legal, financial, and HR regulations.

Education

• Howard University

  Bachelor of Science (B.S.), Industrial and Organizational Psychology

• Howard University

  Master of Arts - MA, Psychology