Chanpreet Kaur
Senior Business Analyst @TD
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WORK HISTORY
Senior Business Analyst @TD
Toronto, ON, CA
Received the Legendary Award (Q4 2025) for delivering $12.8MM in capacity savings by leading 11 enterprise automation projects that streamlined workflows and enhanced operational efficiency across multiple business units• Leading the end-to-end replacement of a legacy CRM system with a modern, scalable Power Platform solution, improving data accessibility, and user experience for 550+ users while integrating compliance standards• Architecting and implementing end-to-end business solutions using Microsoft Power Platform (Power Apps, Power Automate, Power BI) to eliminate process inefficiencies and enable data-driven decision-making• Delivering automation and analytics solutions across diverse business use cases—audit remediation, workflow management, attestation, and intake/project tracking—enhancing productivity and transparency enterprise-wide• Developing interactive Power BI dashboards for tracking leakages in claim estimates, productivity of phone channel advisors, fleet vehicle usage, and so on providing insights into key performance indicators (KPIs), enabling proactive management and data-informed strategy
EDUCATION
Ramjas College
Bachelor's degree, Economics
Georgian College
Big Data Analytics, Information Technology
Delhi Public School, Faridabad
Commerce
Fanshawe College
Graduate Certificate, Business Analysis
ABOUT CHANPREET KAUR
At TD Bank Insurance, I\'m involved in driving digital and business transformation initiatives, harnessing the power of platforms like Power Apps, Power Automate, and Power BI to enhance operational efficiency and drive impactful change. From ideation to implementation, I\'ve led end-to-end delivery of projects, consistently exceeding stakeholder expectations and garnering accolades for my contributions. Passionate about leveraging data to drive insightful decision-making and streamline processes, I thrive in roles that blend the art of data analysis, visualization, and automation. With a solid foundation in business management and a keen eye for optimization, I bring a unique blend of skills honed through experiences at TD Bank Group and beyond. My journey began with a deep dive into the world of economics, culminating in a BA (Hons.) from the University of Delhi, where I cultivated leadership skills as President of the department. Building upon this foundation, I pursued specialized education in business analysis and big data analytics, earning recognition for academic excellence along the way. Proficient in a range of tools and technologies including SQL, Tableau, and UiPath Task Capture, I am adept at extracting actionable insights from complex datasets and transforming them into compelling narratives that drive informed decision-making.
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