Kc Boling

About Kc Boling

I’m a support-systems nerd with a soft spot for overwhelmed leaders. I genuinely believe…

Experience

1. Entry Agent

   McMaster-Carr

   Apr 2022 — Present · Elmhurst, IL, US

   Evaluate orders that cannot be completed by the system for absent or incorrect information then judge if it is necessary to reach out to the customer to complete. Piloted 2023 enterprise customers project dedicated to streamlining order workflow; created and revised internal guidance while educating key customer contacts over the span of 6 months. Produce and distribute “Tip Tuesday” briefs to 200+ employees, translating tool updates and process nuances into clear, usable guidance. Train monthly on new or updated internal procedures and assist management by providing relevant examples of my challenging orders and specific solution. Trained to work in specialized queues.

Education

• North Carolina School of Science and Mathematics

  High School Diploma

  2013 — 2015

• University of Chicago

  Bachelor of Arts - BA

  2015 — 2019

Skills

• Survey Design
• Customer Service
• Teamwork
• Qualtrics
• Fundraising
• Marketing Strategy
• Writing
• Music Theory
• Piano Playing
• Social Media
• Prezi
• Leadership
• Public Speaking
• Euphonium
• Communication
• Professional Writing
• Microsoft Office
• Community Outreach
• Teaching Writing
• Organization Skills
• Data Analysis
• Clerical Skills
• Social Media Communications
• English
• High Organizational Skills
• Event Planning
• Online Research
• Research
• Statistical Data Analysis
• Reading Comprehension
• Teaching