Kaveesh K C
CEGian | Technical Program Manager | Customer Success Manager | SaaS | B2B | Scrum Master | PSM® | Product Owner | PSPO® | National Swimmer
- Role
- Customer Success Manager at ZoomInfo
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Kaveesh K C
Scrum Master skilled in Business Intelligence, Data Warehousing, Visualization tools and Project Management.
Experience
Customer Success Manager
Sep 2022 — Present · Chennai, IN
Managed and owned the dedicated book of 320+ accounts contributing to over $3.2M in annual recurring revenue (ARR). • Demonstrated deep product knowledge and collaborated closely with cross-functional teams including support, engineering, product, sales and account executives. • Identified at-risk accounts using customer health scoring and proactively reaching out to the MPOC\'s to work on key retention plans by driving product awareness and value • Served as the dedicated Customer Success Manager, leveraging in-depth product knowledge to drive customer satisfaction and retention; worked cross-functionally with Support, Engineering, and Product teams to resolve issues and ensure continuous improvement. • Supported the Technical Implementation team by resolving complex queries and issues, ensuring timely project execution and smooth onboarding for new customers. • Top Performer award for achieving 232% attainment
Education
College of Engineering, Guindy
Bachelor of Engineering - BE, Mechanical Engineering
2005 — 2009
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.