Katie Buell
Customer Experience Optimization | Market Research & Competitor Analysis | Business Performance Enhancement | Stakeholder Relationship Management | Growth-Focused Business Strategy
- Role
- Senior Director of Strategic Initiatives at Hillendale Home Care
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Katie Buell
As an accomplished professional leveraging 15+ years of experience, I have developed cutting-edge product strategies, elevated user experiences, and implemented impactful retention strategies. Throughout my career, I have led transformative initiatives aimed at streamlining operations, optimizing team performance, and delivering substantial cost savings. While working at TheKey, I spearheaded the development and implementation of a new client intake platform, transitioning from a cumbersome paper-based process to a secure digital profile system. The initiative reduced client intake time by 50% and saved valuable resources across 120 offices nationwide.At the same company, I identified a significant challenge with our document management and e-signature platform since it was expensive and demanded extensive manual effort. To overcome this, I conducted an in-depth analysis of 20+ platforms and successfully implemented a new solution. This effort resulted in an annual savings of $200k, optimizing efficiency across the organization.If you are looking for someone who delivers innovative products, drives business growth, and enhances user satisfaction, email me at b••••••••@gmail.com.Key Skills: Product Management | Product Strategy Planning | User Experience Enhancement | Partnership Development | Digital Transformation Strategy | Security & Vulnerability Management | Resource Capability Enhancement | Healthcare Product Planning | Resource Allocation Optimization | Software Development Life Cycle Management | Quality Assurance & Regulatory Compliance | KPI Implementation & Performance Tracking | Cross-Functional Collaboration | Data-Driven Decision-Making.
Experience
Senior Director of Strategic Initiatives
Nov 2025 — Present
Education
Illinois State University
Bachelor of Science, Public Relations
2006 — 2011
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