Kanti Bhojani

About Kanti Bhojani

As an AI Product Manager and Digital Transformation Leader at Public Consulting Group, I leverage over a decade of experience bridging healthcare, technology, and policy to design and scale AI-driven solutions that transform public health programs. My mission is to modernize healthcare delivery through data intelligence, automation, and responsible AI.With a foundation in project management (PMP, PMI-ACP) and healthcare administration, I’ve led cross-functional teams to deploy AI and analytics products that improve the performance of Medicare and Medicaid operations — reducing processing time by 30%, improving decision accuracy by 25%, and enhancing citizen experiences across multiple state health agencies.I specialize in turning complex healthcare and policy challenges into scalable, data-powered solutions. My approach combines Six Sigma operational excellence, agile product development, and a deep understanding of healthcare ecosystems to drive measurable outcomes.At the intersection of AI product strategy, data governance, and user experience, I partner with clinicians, technologists, and policymakers to ensure that innovation delivers real-world impact — improving efficiency, equity, and quality of care in the public health sector.

Experience

1. Ai Product Manager

   Public Consulting Group

   Apr 2012 — Present · Boston, MA, US

   As an AI Product Manager supporting multi-agency government programs, I lead the strategy, development, and delivery of AI-powered solutions that enhance operational efficiency, automate workflows, and improve citizen experiences. I bridge business strategy, data science, and engineering to translate complex agency needs into scalable AI-driven products that deliver measurable value.Key Responsibilities:Client & Program Management:Manage end-to-end client engagement across multiple state agencies, including contract scope, budgeting, service delivery, and stakeholder relationships. Ensure alignment with agency mission and compliance with contractual SLAs.Operational Leadership:Designed and implemented operations teams from the ground up, including defining roles, recruiting talent, establishing workflows, and leading managers and supervisors across case management, claims processing, and customer support teams.SLA Governance & Reporting:Develop, track, and report on service level agreements (SLAs) with full accountability for operational performance, escalations, and compliance.Third-Party & Diversity Vendor Management:Coordinate and manage third-party service providers and oversee MBE/WBE utilization to meet or exceed state inclusion goals.Product Ownership & IT Modernization:Serve as product owner for new IT systems and enhancements; lead cross-functional teams through the software development lifecycle, system design, and implementation with a focus on user experience and business value.Change Management:Drive change initiatives, process reengineering, and system adoption across internal teams and client organizations through structured communication and training strategies.Information Security & Compliance:Lead the development and enforcement of data security protocols in line with state agency cybersecurity standards, ensuring safe handling of sensitive data and regulatory compliance.

Education

• New York Institute of Technology

  MBA, Healthcare Administration

  2009 — 2011

• Rajiv Gandhi University of Health Sciences

  Bachelor of Pharmacy, Registered Pharmacist

  2002 — 2006

• New York Institute of Technology

  MBA, Business Administration; Healthcare Administration

  2008 — 2011

Skills

• Sql Server, Microsoft Office , Ssis ,Multitasker, Ssas, Etl , Olap
• Quickbooks
• Photoshop
• Job Analysis
• Job Costing
• Account Management
• Business Analysis
• Business Intelligence
• Budgeting
• Change Management
• Database Administration
• Data Analysis
• Excel
• E-Commerce
• Employee Relations
• Event Management
• Forecasting
• Financial Analysis
• Financial Reporting
• Inventory Management
• Team Leadership
• Online Marketing
• Negotiation
• Social Networking
• Outlook
• Photography
• Quality Management
• Customer Relations
• Problem Solving
• Troubleshooting
• Vendor Management
• Budgets
• Customer Service
• Management
• Microsoft Excel
• Microsoft Office
• Program Management
• Visio
• Training
• Leadership