Kunal Bhardwaj
Certified Scrum Master || Customer service operations || Vendor Management
- Role
- Vendor Manager at Amazon
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Kunal Bhardwaj
I am enthusiastic professional with 5 years of experience in operations, Customer Service…
Experience
Vendor Manager
Jan 2023 — Present
Responsible for sales, marketing, revenue, customer satisfaction and profit for both brands and amazon- Presenting WBR, MBR, QBR and YBR to CEOs of brands and internal stakeholders,highlight business metric performance and building action plans- Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon- Partnering with the Retail Category Team and building successful communication channels at all levels, setting proper expectations, providing clear status communications, and managing towards a growth plan for the vendors- Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data to improve vendor experience
Skills
- Customer Service
- Windows
- Microsoft Excel
- Microsoft Word
- Powerpoint
- Team Management
- Foreign Languages
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