Karen Bartoletti

About Karen Bartoletti

An experienced and highly effective senior leader with 26+ years of experience in business transformation and operational excellence in regulatory, commercial, non-profit, and government environments. Proven success in building highly effective teams to execute strategic plans, drive operational efficiencies, reduce operational risks, and improve business outcomes to help organizations improve customer experience and optimize cost. Selected Accomplishments:• Managed vendor partnerships and reviewed all contracts, business priorities, and issues to drive operational excellence for negotiations, evaluations, governance, staffing/work allocations, strategic initiative optimization, and drive supplier value generation across the enterprise. • Led a team of 6 direct reports responsible for over including onboarding, training, professional development, and ongoing operations. Accountable for the operational strategy that expanded field staff from 125 to over in less than six months.• Expertise in program and project management leadership to initiate, plan, execute, monitor, and complete the delivery of the key requirements and drive key decisions based on data analytics.• Directed campaigns in federally regulated business operations, ensuring compliance and meeting project milestones. Mitigated corporate risk, eliminating program-based risk, and recouping for the organization.

Experience

1. Vendor Relationship Manager

   Navy Federal Credit Union

   Jun 2021 — Present

Education

• The George Washington University

  Graduate Certificate, Organizational Performance Improvement

  2014 — 2015

• NYU Stern School of Business

  Bachelor of Science (BS), Finance and Marketing

  1994 — 1997

• The George Washington University

  Master's degree, Public Leadership

  2016 — 2018

Skills

• Analysis
• Pmo
• Leadership
• Customer Relationship Management (Crm)
• IT Strategy
• Software Development Life Cycle (Sdlc)
• Crm
• Human Resources
• Management Consulting
• Program Management
• Contract Management
• Vendor Management
• Management
• Project Management Office (Pmo)
• Change Management
• Business Analysis
• Process Improvement
• Integration
• Project Portfolio Management
• Project Management
• Strategic Planning
• Contract Negotiation
• Team Leadership
• Sdlc
• Business Strategy
• Business Intelligence
• Business Process Improvement
• Budgets
• Quality Assurance
• Requirements Analysis
• Government
• Strategy
• Cross-Functional Team Leadership
• Training