Balamurugan K
AWS Certified Cloud Practitioner | Resolved 1000+ Amazon Seller Issues @ Sutherland | Future Cloud Support Engineer | Linux + Python
- Role
- Customer Support Representative at Sutherland
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Balamurugan K
From Amazon Seller Support to Cloud Engineer After resolving over complex…
Experience
Customer Support Representative
Aug 2023 — Present · Chennai, IN
Resolved seller issues across Amazon US/EU. Maintained 90%+ CSAT, followed SOPs, and worked daily in AWS WorkSpaces and CRM tools. Gained exposure to root-cause analysis and internal QA processes — now transitioning into Cloud Support roles.
Education
Paavai Engineering College
Bachelor's degree, Computer Science
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