Kelli Badillo

About Kelli Badillo

I help organizations make progress when complexity, ambiguity, or misalignment get in the way. My strength is turning complexity into clarity so teams can move forward with confidence.I’ve spent my career in IT working across both business and technical contexts, primarily within health insurance, developing analytical and process-focused skills that transfer across industries. I quickly make sense of complex situations, apply critical thinking at the root-cause level, and turn limited information into viable paths forward that can evolve as understanding deepens.A core strength of mine is helping groups move from discussion to decision. I translate across business, technical, and customer perspectives to surface what matters most and create shared understanding. I draw from Agile, Waterfall, and Lean practices as tools—adapting the approach to fit the situation rather than following any single methodology blindly.As a result, I’m often asked to support initiatives that are struggling to gain traction or direction. My focus is on restoring clarity, improving flow, and enabling steady progress.Trust and integrity are central to how I work. I’m known for being reliable, delivering quality outcomes on time, and showing up with consistency and transparency.Alongside my primary role, coaching is a consistent thread in my work. I’m motivated by helping people build confidence through fundamentals, clarity, and practical guidance, and I’m interested in continuing to apply these same principles—clarity, systems thinking, and coaching—to support individual and team growth over time and in new contexts.

Experience

1. Senior Digital Experience Product Manager

   Centene Corporation

   Oct 2024 — Present

Education

• Sonoma State University

  BA, English

Skills

• Business Intelligence
• Cross-Functional Team Leadership
• User Experience
• Testing
• Sharepoint
• Web Applications
• Visio
• User Acceptance Testing
• E-Commerce
• Agile Methodologies
• Quality Assurance
• Requirements Gathering
• Analysis
• Business Requirements
• Business Process Design
• Project Management
• Software Project Management
• Test Planning
• Software Documentation
• Sdlc
• Requirements Management
• Software Development Life Cycle (Sdlc)
• Information Architecture
• Browsers
• Scrum
• Html
• Business Analysis
• Pmp
• Pegasystems Prpc
• Systems Analysis
• Business Process Improvement
• Process Flow
• Requirements Analysis
• Vendor Management