Kay Sandford
Senior Client Success Manager @ Storable | Customer Insight, Collaborative Problem Solving
- Role
- Customer Success Manager at 360player
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Kay Sandford
With over 7 years of experience in SaaS—spanning startups to enterprise—I specialize in account management, client relationships, customer retention, and product growth. I’m a tech-savvy, self-starter who’s passionate about creating meaningful client experiences and driving long-term success. I thrive in fast-paced environments where I can manage multiple accounts, lead seamless onboarding, and uncover growth opportunities through renewals and upselling. Known for going above and beyond, I take pride in building strong partnerships and delivering measurable value. My focus: understanding customer needs, optimizing engagement, and recommending strategies that boost lifetime value and revenue.Let’s connect—I’m always open to sharing ideas, solving problems, and supporting client success.
Experience
Customer Success Manager
Feb 2026 — Present · Raleigh, NC, US
Education
LaGuardia Community College
Cultural Anthropology and Art History
Skills
- B2b
- Training
- Call Centers
- Business Development
- Budgets
- Coaching
- Business-to-Business (B2b)
- Telecommunications
- Account Management
- Customer Service Management
- Contact Centers
- Team Leadership
- Sales Management
- Management
- Sales
- Customer Experience
- Customer Service
- Crm
- Team Management
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