Kayode Oyelade

Business Process Analyst @Government Of Canada

Calgary, AB, CA

Engage business stakeholders to analyze the present used for business operations and proposed process improvement solution with necessary changes to the existing process model• Design process model to provide a clear, understanding tool for presenting complex business processes• Improve the adoption of new processes or applications by creating manuals and training new users on software enhancements to ensure user readiness before software implementation.• Mapped current and future state process flow for the business and identify opportunities for improvement• Work closely with QAs to perform end-to-end UAT testing and create test plans/test cases, requirement traceability matrix, and fix bugs.