Kaylyn Thompson

About Kaylyn Thompson

A “Swiss Army knife of skill sets,” I bring a unique blend of Agile coaching, project management, enterprise change management, and multi-team delivery expertise. Leveraging my creative and innovative problem-solving approach, I specialize in designing fresh solutions to complex challenges and guiding organizations through large-scale transformation.Proven track record in: • Leading 3+ Agile teams to improve velocity, predictability, and value delivery. • Driving enterprise tool migrations (ServiceNow → Azure DevOps) to enhance transparency, communication and reporting. • Coaching executives, stakeholders, and teams to adopt Agile frameworks (Scrum, Kanban, SAFe) and achieve sustainable cultural change.Armed with advanced training and certifications in Agile Project Management (ICP-APM), Change Management (CMAP), and SAFe (SSM, RTE), I thrive at the intersection of strategy, people, and delivery—helping organizations scale Agile and deliver business outcomes with measurable impact.

Experience

1. Associate Project Manager (Scrum Master)

   Booz Allen Hamilton

   Oct 2022 — Present · Washington, DC, US

   Coached and supported 3 Agile teams through Scrum and SAFe practices, driving a 20% increase in sprint velocity and stronger cross-team collaboration.• Spearheaded Agile tool migration from ServiceNow (SNOW) to Azure DevOps (ADO) for multiple teams, ensuring seamless transfer of 500+ backlog items and improving reporting visibility for leadership.• Designed and facilitated PI Planning events, backlog refinement sessions, and retrospectives to enhance delivery predictability and alignment with business outcomes.• Partnered with executives, Product Owners, and stakeholders to optimize backlog prioritization, improving value delivery and transparency across the Agile Release Train (ART).• Delivered custom Agile training and coaching to team members and leadership, increasing Agile maturity and adoption across the enterprise.• Fostered strategic vendor partnerships with Microsoft and Leidos, coordinating dependencies to ensure on-time delivery of mission-critical initiatives.

Education

• Old Dominion University

  Studio art

  2012 — 2014

• Norfolk State University

  Bachelor of Arts (B.A.)

  2009 — 2012

Skills

• Events
• Management
• Microsoft Office
• Trend Analysis
• Event Management
• Public Speaking
• Entrepreneurship
• Fashion Design
• Leadership
• Public Relations
• Fashion
• Facebook
• Fashion Shows
• Event Producing
• Microsoft Excel
• Powerpoint
• Personal Shopping
• Social Media
• Events Coordination
• Customer Service
• Social Networking
• Social Media Marketing
• Microsoft Word
• Wardrobe
• Event Photography
• Styling
• Event Planning
• Marketing