Kaylin Patschke
Enterprise Client Success Manager at Vrbo (Expedia Group) | Guiding Strategic Decisions for High-Impact Partnerships
- Role
- Enterprise Client Success Manager - Vrbo at Expedia Group
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Kaylin Patschke
Enterprise Account Manager with proven success managing a high-stakes portfolio, negotiating strategic opportunities, and aligning cross-functional teams to deliver business growth. Skilled at translating complex data into actionable insights, fostering executive relationships, and driving adoption of solutions that unlock measurable value.
Experience
Enterprise Client Success Manager - Vrbo
Nov 2023 — Present · Austin, TX, US
Manage a $130M portfolio across 105 partners, building relationships and aligning partner strategies with Vrbo’s long-term vision.* Consistently ranked among top global performers, exceeding benchmarks across adoption, conversion, and portfolio health quarter-over-quarter.* Improved traveler experience and partner competitiveness via strategic optimization recommendations* Doubled partner adoption of Vrbo solutions in one quarter, directly influencing conversion and revenue growth.* Act as a cross-functional liaison across Product, Trust & Safety, and Partner Success, influencing priorities and streamlining workflows to enhance compliance and operational efficiency.* Designed and hosted the first mini Vrbo Live, an executive partner event representing $25M in revenue, highlighting optimization strategies, creating a scalable playbook now implemented across the department.* Mentor and coach new hires, accelerating onboarding and multiplying team impact through structured guidance and best practice sharing.* Shape organizational strategy by leading the weekly performance scorecard, providing the team with critical insights and surfacing portfolio risks early
Education
West Texas A&M University College of Business
Bachelor of Business Administration - BBA, Business Administration and Management, General
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