Kaylie Welsh

Experience

1. Material Services Associate

   Columbus Metropolitan Library

   May 2025 — Present · Dublin, OH, US

   Processes and sorts materials accurately and efficiently; including returned materials, reserved items for incoming and outgoing delivery, expired reserved materials, and new materials. Checks in items.Sorts and shelves library materials and maintains shelves throughout location; including pulling materials for processing, shelf reading for accurate order of materials, shifting material to ensure appropriate distribution of materials, merchandising items, and straightening items on shelves. Meets accuracy and speed standards for shelving. Supports location’s customer service plan by proactively greeting customers, answering basic directional questions in person and over the phone, locating or retrieving materials for customers, assisting customers with self-service public technology, supporting the code of conduct, assisting location staff with program preparation, and making appropriate referrals.Maintains library collection by identifying and solving problems with library materials, performing cleaning of library materials, processing withdrawn and donated materials, pulling materials in poor condition from the shelves, sorting materials for delivery, maintaining customer reserve shelves, and processing various reports which involve searching for library materials.Helps ensure that the location is neat, orderly, appealing and inviting to customers and staff and other clerical duties as assigned.Assists location staff in coordinating volunteer activities.Performs additional duties as assigned including serving on task forces, committees, etc.

Education

• University of Dayton

  Bachelor of Arts (B.A.), International/Global Studies

  2006 — 2010

• Our Lady of the Elms High School

  H.S. Degree

  2002 — 2006

• Universidad del Mar

  Spanish

  2009 — 2010

Skills

• Fha
• Superior Computer Skills
• Spanish
• Flexible to Change
• Microsoft Powerpoint
• Cpr Certified
• Va Loans
• Teamwork
• Banking
• Office Procedures
• Eager to Learn New Things
• Va Irrl Loans
• Fha Loans
• Microsoft Excel
• Powerpoint
• Time Management
• Datatrak
• First Aid
• Conventional Loans
• Oral & Written Communication Skills
• Encompass
• Lotus Notes
• Mortgage Lending
• Editing
• Outlook
• Team-Oriented
• Mac Os X
• Account Management
• Microsoft Word
• Customer Service
• Wpm 80
• Adobe
• Abc Financial