Kaylie Firebaugh

Customer Outcomes Manager @ LeanTaas | Process Optimization and Program Development

Role
Customer Outcomes Manager at LeanTaaS
Location
Los Angeles, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Kaylie Firebaugh

I am a Client Outcomes Specialist at LeanTaas working with the OR outbound team.At JLL, my focus as a Senior Project Manager centered on program evaluation, harnessing my expertise to drive strategic improvements and operational excellence. While at Amazon, I honed skills in operational program design and strategic leadership engagement, leading to heightened project outcomes and customer satisfaction. My role involved meticulous attention to detail and a commitment to quality, ensuring that every project under my ownership meets the highest standards.My approach melds innovative thinking with data-driven strategies, empowering our teams to exceed expectations. The foundation of my professional journey is built upon effective cross-functional collaboration and a knack for process optimization. This combination has been pivotal in delivering solutions that resonate with clients and stakeholders alike, showcasing a dedication to excellence and a passion for transformative project management.

Experience

  1. Customer Outcomes Manager

    LeanTaaS

    Mar 2026 — Present

Education

  • University of Washington

    Bachelor of Science - BS, Psychology

    2014 — 2018

  • University of Washington

    Bachelor of Science - BS, Psychology

  • University of Washington

    Bachelor of Science - BS, Psychology

    2018

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Kaylie Firebaugh — Customer Outcomes Manager at LeanTaaS in Los Angeles, CA, US | Unifers