Kayli Klass
Senior Operations Leader | Program and People Operations Strategist | Change & Business Transformation Specialist
- Role
- Talent Development Leader at Mercer
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Kayli Klass
Seasoned Operations Management Leader with over a decade of experience in driving strategic initiatives, optimizing processes, and leading cross-functional teams in dynamic environments. Proven track record in people operations, program management, and change management across healthcare, consulting, and technology sectors. Adept at aligning business goals with innovative solutions to enhance organizational effectiveness and drive sustainable growth.
Experience
Talent Development Leader
Nov 2025 — Present
Education
Lesley University
Master of Education (MEd)
Carnegie Mellon University
Master of Science (MS)
Southwestern University
Bachelor of Arts (B.A.)
Skills
- Teaching
- Public Speaking
- Community Outreach
- Process Improvement
- Non-Profits
- Program Development
- Management
- Leadership
- Grant Writing
- Research
- Data Analysis
- Event Planning
- Powerpoint
- Microsoft Excel
- Staff Development
- Business Process Improvement
- Microsoft Office
- Higher Education
- Volunteer Management
- Training
- Project Management
- Nonprofits
- Program Management
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