Kaylea Reed
Director of IT Operations @Health Partners Group
Southampton, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2025 — Present
Director of IT Operations @Health Partners Group
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SKILLS
SlaService DeliveryTechnical SupportVoipSystem DeploymentItilTestingTroubleshootingActive DirectoryWindows ServerIT Service ManagementTelecommunicationsService DeskTeam LeadershipInformation TechnologyTelephonyCisco TechnologiesContact CentersLeadershipIntegrationCall CentersAvayaCall Center
ABOUT KAYLEA REED
IT Service Management leader, passionate about service improvement, customer engagement and team growth. Professionally certified as ITIL Practitioner and Agile Scrum Master and recognised as winner of Service Desk Institute: Best Service Improvement Project Award 2019.
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