Kaylan P.
VP Senior (Lead) Product Owner - Fixed Term Savings Maturity Journey Owner @Barclays
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WORK HISTORY
VP Senior (Lead) Product Owner - Fixed Term Savings Maturity Journey Owner @Barclays
London, GB
Owned the end-to-end Fixed Term Savings maturity journey for a £30bn+ deposit book across digital, branch, telephony, and postal channels, ensuring a seamless and compliant customer experience- Delivered 10+ product enhancements using Agile methodologies, increasing customer balance retention by 12% post-maturity- Prioritised £2.6M in strategic investment to launch a new end-to-end digital reinvestment journey enabling customers to move funds into Bonds and Cash ISAs, delivering an estimated 430% ROI over 5 years- Managed two cross-functional feature teams (Product Owners, Business Analysts, Solution Architects, and Full-Stack Engineers), improving delivery velocity by 42% through sprint planning automation, AI-enabled requirements gathering, and optimised PI planning- Journey Owner for the full product lifecycle, responsible for product vision, roadmap delivery, incident management, and control operations
EDUCATION
University of Bristol
BSc, Biochemistry (Hons)
ABOUT KAYLAN P.
Lead Product Owner delivering digital banking platforms, revenue-generating customer journeys, and large-scale product transformation across Retail and SME Banking. Proven track record of delivering multi-million pound initiatives, scaling Agile teams, and driving measurable commercial impact.Currently responsible for the end-to-end Fixed Term Savings maturity experience for a £30bn+ deposit book, shaping product strategy and customer journeys across app, online banking, branch, telephony and post channels. Led the prioritisation of £2.6M in strategic investment to launch a new digital reinvestment journey enabling customers to seamlessly move funds into Bonds and Cash ISAs — delivering an estimated 430% ROI over five years and increasing customer balance retention by c.12%.Experienced in leading cross-functional product teams across engineering, architecture, design and business analysis, improving delivery performance and scaling Agile ways of working. Increased team velocity by 42% through sprint planning automation, AI-assisted requirement definition, improved PI planning, and outcome-driven roadmap prioritisation.Strong track record delivering digital banking products at scale, including platforms used by 1M+ SME customers and transformation programmes supporting high-value banking clients. Delivered multiple £3–7M product initiatives, stabilised £5M P&L, and significantly improved customer engagement through data-driven experimentation, A/B testing and customer journey optimisation.Core expertise:• Product Strategy & Vision• Agile Product Leadership• Digital Banking Platforms• End-to-End Customer Journey Ownership• Product Roadmaps & Prioritisation• Data-Driven Product Development• Stakeholder & Executive Leadership• Commercial Performance & ROI• Regulatory Change & Risk GovernanceCertified in ICAgile Certified Professional – Agile Product Ownership (ICP-APO) and PRINCE2 Foundation, with a BSc in Biochemistry.
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