Kayla Richards
Resource Coordinator Subject Matter Expert @Puget Sound Energy
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WORK HISTORY
Resource Coordinator Subject Matter Expert @Puget Sound Energy
Lead program implementation, including training, testing, designing, and identifying defects for optimization.Analyze system operations and data to coordinate with cross-functional teams, optimizing system designs. Develop new processes and enhance existing ones for greater efficiency; create training materials and manage multi-departmental rollouts.Coordinate hundreds of tasks among 30+ team members and stakeholders, ensuring timely delivery and compliance. Work closely with internal and external stakeholders to define and meet business objectives.Collect and report quality data to drive continuous improvement in product and system design
EDUCATION
Edmonds College
General Studies
SKILLS
ABOUT KAYLA RICHARDS
I thrive on new challenges and am passionate about elevating roles to maximize efficiency and effectiveness. I enjoy learning new systems and programs, quickly mastering them to become a subject matter expert in any necessary area. My strong interest in understanding diverse needs drives my commitment to cross-functional training and communication, fostering collaboration and ensuring that all team members are aligned and empowered.
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