Kayla Reeves
Clinical Support Team - Implants/Crown & Bridge
- Role
- Clinical Support Team - Implants, Crown Bridge, & Removables at Dandy
- Location
- Weatherford, TX, US
- LinkedIn followers
- 500 followers
About Kayla Reeves
Dental Professional with 15+ years of experience in dental technology, clinical support…
Experience
Clinical Support Team - Implants, Crown Bridge, & Removables
Jan 2022 — Present
Managed 200+ weekly client interactions with 98% QA, contributing to strong customer retention and satisfaction. Collaborated with Account Managers to build and maintain trusted client relationships. Identified workflow inefficiencies and recommended scalable solutions to Ops and AM teams. Trained new team members on software tools (3Shape, Chairside) to ensure consistent client support. Interfaced with clients (dentists, practice managers) to guide digital adoption and ensure onboarding success. Supported strategic initiatives by analyzing account data, identifying risks, and driving engagement. Acted as a key liaison between clients and labs, ensuring quality, fit, and timely delivery of restorations.
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