Kayla Qi
UX Researcher | Psychology & Digital Media | Understanding People Through Research
- Role
- Sales Leader at Pandora
- Location
- Madison, WI, US
- LinkedIn followers
- 500 followers
About Kayla Qi
I’m a user experience researcher who believes that behind every action, there’s a…
Experience
Sales Leader
Jun 2025 — Present
Applied communication strategies and product storytelling to guide 50+ customers daily, resulted in increased conversion-Proactively resolved sources of customer dissatisfaction and advocated for improvements-recognized friction points in product browsing and influenced visual merchandising for better stakeholder outcomes-Proactively resolved sources of customer dissatisfaction and advocated for improvements-Applied a user-centered, insight-driven approach to sales-identifying needs, testing solution framing -Independently generating a month.
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