Kayla Piunno
Senior Customer Success Manager - BrightEdge
- Role
- Senior Customer Success Manager at BrightEdge
- Location
- Lakewood, OH, US
- LinkedIn followers
- 500 followers
About Kayla Piunno
Senior Customer Success Manager focused on driving retention, growth, and long-term client value. I manage a portfolio of clients, leading strategy, driving adoption, and delivering measurable results; particularly within SEO and digital marketing.Known for being proactive, data-driven, and relationship-focused, I thrive on solving challenges and helping clients succeed.
Experience
Senior Customer Success Manager
Oct 2025 — Present
Education
John Carroll University
Bachelor of Science in Business Administration, Marketing
2014 — 2018
Skills
- Social Media
- Microsoft Word
- Microsoft Excel
- Prezi
- Powerpoint
- Public Speaking
- Organization Skills
- Creativity Skills
- Time Management
- Business Communications
- Customer Service
- Adobe Photoshop
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