Kayla Makki

About Kayla Makki

A seasoned Finance professional, with several years experience in a number of areas:…

Experience

1. Senior Account Executive

   Rocket Pro

   Jan 2021 — Present · Detroit, MI, US

   As a Senior Account Executive at Rocket Pro, I am responsible for building and maintaining strong relationships with mortgage brokers, partners, and other key stakeholders in the wholesale lending space. I act as a liaison between brokers and our team, ensuring seamless communication and efficient processes that drive business growth.Key Responsibilities-Manage a portfolio of wholesale accounts, providing support and strategic guidance to brokers and partners to ensure successful mortgage origination and closure-Identify new business opportunities and cultivate relationships with potential partners to expand Rocket Pro’s reach in the market-Collaborate with internal teams, including underwriting, operations, and product development, to ensure a smooth and efficient lending experience for clients-Stay up-to-date on market trends, competitor activity, and regulatory changes to provide valuable insights and recommendations to partners-Provide ongoing training and education to partners on Rocket Pro’s products, services, and tools to enhance their productivity and success-Monitor performance metrics and work to meet or exceed set targets for loan volume, broker satisfaction, and customer service.Key Achievements-Successfully developed and nurtured relationships with top-tier mortgage brokers, resulting in a significant increase in loan volume and revenue-Played a key role in achieving quarterly and annual business goals by exceeding sales targets-Contributed to the development of training materials and strategies that improved broker engagement and retention.At Rocket Pro, I am committed to delivering exceptional service, fostering growth, and driving business success within the wholesale mortgage sector.