Kayla M.
Leading UX teams that strengthen Customer Trust and Security at JPMC | MBA
- Role
- VP, Ux Design Lead for Identity Trust and Security at JPMorganChase
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Kayla M.
Design Lead for Identity in Trust & Security | I focus on shaping secure, intuitive experiences that protect customers and build confidence in their digital lives.Throughout my career, I’ve led design across diverse contexts — raising funds for cancer research, equipping employees with better tools, aligning branch and digital journeys, and defending customers from fraud and scams. What unites the work is a commitment to solving complex problems with clarity, empathy, and measurable impact.
Experience
VP, Ux Design Lead for Identity Trust and Security
Nov 2024 — Present
Education
Nielsen Norman Group
Certificate
The Ohio State University Fisher College of Business
Master of Business Administration - MBA
Design Dept
Design Leadership
University of Rio Grande and Rio Grande Community College
Bachelor of Fine Arts - BFA
CareerFoundry
User Experience
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