Kayla Buxton
Operations Analyst | BS Cybersecurity, Kennesaw State University
- Role
- Operations Analyst at PowerPlan, Inc.
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Kayla Buxton
As a recent graduate from Kennesaw State University with a degree in Cybersecurity, I have honed my network architecture and server configuration skills. My academic journey, coupled with 5+ years of experience in customer service and working in a 911 dispatching center for Sandy Springs, has equipped me with a unique blend of technical and interpersonal skills.I excel in conflict resolution, adaptability, and maintaining composure under pressure. My strong communication skills and ability to thrive in team-oriented environments further enhance my professional profile. I am eager to leverage my expertise to contribute to organizational success by protecting critical infrastructure and mitigating cyber threats.
Experience
Operations Analyst
Jan 2025 — Present · Atlanta, GA, US
Evaluates and prioritizes cases from other departments to Cloud, delivering detailed instructions and clarification- Processes tickets related to software development, technical issues, and change management- Leads collaborative meetings across departments to troubleshoot complex issues, ensuring compliant solutions- Investigates issues and implements fixes to databases and servers, prioritizing cybersecurity measures and best practices- Drives project initiatives related to automation efforts, enhancing organizational efficiency- Enforces change management procedures and other guidelines to comply with SOC audits
Education
Kennesaw State University
Bachelor of Science - BS, Cybersecurity
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