Kayla Hill
Customer Experience | Sales Operations | MedTech Startups | MSLM | HBS Certified
- Role
- Director of Customer Support at Heartflow
- Location
- Sparks, NV, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Kayla Hill
I build the teams and strategies that turn medical innovations into market-leading…
Experience
Director of Customer Support
Jun 2025 — Present · Mountain View, CA, US
Education
College of the Canyons
No Degree
2003 — 2004
HBX | Harvard Business School
Other; CORe Credential of Readiness
2018 — 2018
University of La Verne
Master’s Degree
2015 — 2017
University of Alaska Fairbanks
Bachelor of Arts (B.A.)
2005 — 2008
Skills
- Salesforce.com
- Customer Service
- Customer Satisfaction
- Cold Calling
- Sales Operations
- Customer Support
- Customer Retention
- Time Management
- Account Management
- Sales Process
- Data Entry
- Medical Devices
- Outlook
- Call Centers
- Sales Management
- Microsoft Office
- Marketing
- Direct Sales
- Computer Proficiency
- Internet
- Magento
- Volusion
- Syteline Erp
- Friendly Personality
- Order Processing
- Management
- Team Building
- Team Leadership
- Teamwork
- Leadership
- Cross-Functional Team Leadership
- Root Cause Analysis
- Business Process Improvement
- Kaizen
- Customer Relationship Management (Crm)
- Enterprise Resource Planning (Erp)
- Data Analysis
- Team Management
- Problem Solving
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