Kayla Copa

About Kayla Copa

As an HR Operations Manager, I bring over 4 years of strategic and hands-on experience in driving operational excellence, employee engagement, and organizational growth. I specialize in HR systems (particularly Paycom), benefits administration, compensation, payroll, DE & I programming, and workforce planning.My role blends data-driven insights with human-centered strategy—I partner with leadership across departments to develop policies, streamline HR processes, and implement scalable systems that support business goals. I also act as a trusted advisor on performance management, employee relations, and compliance, ensuring a productive, people-first culture.I’ve led initiatives such as HRIS automation, DE & I event planning, employee recognition programs, and cross-functional HR support for manufacturing operations. I take pride in delivering timely solutions, improving the employee experience, and enabling teams to do their best work.Passionate about continuous improvement and collaboration, I thrive in dynamic environments and enjoy turning challenges into opportunities for innovation.

Experience

1. Manager, HR Operations

   HighRes

   Feb 2024 — Present · Beverly, MA, US

Education

• Merrimack College

  Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services

  2009 — 2013

Skills

• Great Social Skills
• Strategic Planning
• Marketing
• Powerpoint
• Microsoft Excel
• Microsoft Office
• Sales
• Retail
• Teamwork
• Social Media
• Spss
• Customer Service
• Merchandising
• Social Networking
• Social Media Marketing
• Quickbooks
• Time Management
• Management
• Microsoft Word
• Photoshop
• Team Leadership
• Marketing Research
• Fashion
• Inventory Management
• Indesign
• Market Research
• Advertising
• Apparel