Kayla Carson

Business Operations Manager - Professional Services @Smartsheet

Boston, MA, US

Plan and execute the business operating rhythm including weekly Leadership calls, QBRs, and All Teams • Designing and releasing a new project management structure to manage internal projects for the Professional Services business to ensure alignment to priorities and enable clear reporting for leadership. • Create and mature processes to reduce risk, give time back to the business, and allow leaders to operate more seamlessly. • Manage large-scale run the business and change the business operations through project management skills and cross-functional relationships.

University of Maryland College Park

Bachelor of Science (B.S.), Marketing and Supply Chain Management