Kayla Arthur

About Kayla Arthur

As a Vendor Manager at Brightspeed, I focus on driving new and incremental growth by managing and developing strategic vendor partnerships aligned with business objectives. Through a consultative, solution-oriented approach, I work closely with vendors to identify opportunities, address challenges, and optimize performance to deliver mutual value. I support initiatives ranging from onboarding and activating new vendors to re-engaging and strengthening existing partnerships, while fostering long-term, collaborative relationships. By promoting strong alignment across teams and partnering with vendors to achieve shared performance goals, I help drive consistent results and uphold the high level of service that defines Brightspeed’s mission.Throughout my career in the telecommunications industry, I’ve consistently championed leadership development and performance excellence as core pillars of success. I’ve led initiatives that boosted save/sale rates by 5% through the creation of interactive tools and performance trackers that enhanced team engagement and retention. By rigorously evaluating and optimizing vendor and agent performance, I’ve also achieved 100% of sales product goals—proof that collaboration and data-driven strategies deliver measurable results. I’m passionate about fostering team cultures that inspire growth, accountability, and continuous improvement, and I bring that same energy to every client relationship and project I take on.

Experience

1. Mid-market Account Executive

   Brightspeed

   Dec 2024 — Present

   I’m excited to share that I’ve joined Brightspeed as a Mid-Market Account Executive on the growing Enterprise team! In this role, I’m responsible for driving new and incremental sales within an assigned territory, while nurturing and retaining key customer relationships. I’ll be working to acquire new logos and build business from zero-biller accounts by selling Brightspeed’s comprehensive suite of products and services. My approach will focus on solution-based, consultative sales through phone and web conferencing, helping clients identify their needs, overcome objections, and close deals. Additionally, I’ll be managing sales funnel activity, tracking opportunities, and maintaining customer proposals and contracts. Looking forward to contributing to Brightspeed’s continued growth and delivering outstanding service to every customer I work with!

Education

• The University of Arizona Global Campus

  Bachelor of Arts - BA, Business Administration and Management, General